What is PayPal ‘Free Returns Shipping and how new or old customers can activate it?
Free Return Shipping ‘is available for those customers who have activated the service and have a qualified transaction on their PayPal account. This service is free and applies to physical, tangible goods, where the return does not violate the seller’s sales status.
How does it work and can customer request for ‘Return Shipping’?
Return your item
Follow seller’s instructions to return your purchase and keep a copy of your return shipping receipt.
Submit a Refund Request
Log into PayPal account and select return purchase then click on “Request a refund on return shipping”. Submit the form with document proof of your return within 30 days.
Get your refund
You will see a refund in your PayPal account for all approved claims within 10 business days.
Here’s how to activate the ‘Return Shipping feature.
Go to Paypal activation page and click on Click here to activate.
Log in to your account when prompted.
Click on the Refund Request page to get started with ‘Free Return Shipping’.
If you do not have a PayPal account, just click on the ‘Sign Up for Free” button on the Activation page of Paypal to get started.